Our vision is a world-class visitor experience
It is the people who work in Glasgow’s vibrant tourism, leisure, retail and hospitality sector that are key to the city’s future as a world- class visitor destination. From school leavers through staff and teams to business leaders and managers, the potential exists for a more talented workforce, improved skills, better job satisfaction, more profitable businesses and ultimately higher levels of customer service excellence and increased customer satisfaction.
To assist with this vision
the Glasgow Tourism Service Initiative is a unique industry-led, public/private sector partnership that is aiming to deliver the goal of a world-class tourism experience for the city, its visitors and its businesses.
Glasgow Service with Style is your gateway to an unrivalled source of work and training resources, including support, funding, advice, jobs and networking opportunities.
Your one-stop shop for tourism development
The GTSI is a project created by the industry for the industry so we are uniquely in tune with the needs of everyone employed in tourism and hospitality.
Glasgow is a fantastic place to visit
Glasgow is already renowned
as a high-quality tourism destination. The city is rated as one of the most cosmopolitan in Europe.
Keen to boost your business potential?
Find out more about how to stay ahead of your competitors and reap the rewards of happier staff, improved customer service and greater revenues.
Looking for a more rewarding job?
There’s a wealth of support, advice, jobs and development opportunities that could see you achieving greater job satisfaction and a better salary.
events
- Glasgow Welcomes: Train to be an In-house Trainer
- Masterclass for Chefs: ‘Meeting and Exceeding Customer Expectations’
- Highlights of Glasgow Familiarisation Tour
- View all events…
latest news
- Scotland’s Modern Apprenticeship Awards 2013
Read more… - Grand Central adopt Glasgow Welcomes Training
Read more…
Looking for an
exciting career?
Whether you’re a school leaver, at college or university or looking for a career change, Glasgow’s tourism and hospitality sector offers a host of opportunities.

