news

Customer service accolade for city venue

01 Jun 2011

A Glasgow venue has won a prestigious customer service accolade at a recent UK awards ceremony. Celtic Football Club beat off stiff competition from clubs across the country to be crowned the best in Britain for its Match day Experience.  
Celtic FC received the award at a glittering ceremony at Wolverhampton Wanderers Football Club last week.
 
Celtic FC’s popular Matchday Experience is aimed at corporate clients, as well as fans and customers who are looking for a special gift for a birthday or anniversary. The premium package includes tickets for a Celtic home fixture of choice, lounge access on the day of the game, cash bar facility, complimentary matchday programme and team sheet, half-time snacks, teas and coffee and arm-chair seating within a prime viewing location. 
The whole experience was scrutinised by award judges, Stadium Experience, which employed a Salon Culinaire chef, who also visited and assessed many matchday experiences at top English Premiership and Championship clubs. 
The club was judged on the hospitality offered to customers, from the initial welcome, the standards of food and beverage, as well as atmosphere and service standards.  
The final voting saw Celtic FC being named the club that offers the best matchday experience.
Celtic's Head of Catering David Stothers said: “To be voted the best in Britain is a magnificent achievement. We are very proud to accept this award, which is testament to all the efforts of our colleagues at Celtic Park.
 
“We like to think we offer our supporters and their guests the very best treatment and the very best Celtic experience. Clearly this has been reflected in this award.”
 
The accolade is great news for Glasgow as the city continues to strive to offer the best customer and visitor experience with the aim of boosting tourism and hospitality 

A Glasgow venue has won a prestigious customer service accolade at a recent UK awards ceremony. Celtic Football Club beat off stiff competition from clubs across the country to be crowned the best in Britain for its Matchday Experience.

Celtic FC received the award at a glittering ceremony at Wolverhampton Wanderers Football Club last week. Celtic FC’s popular Matchday Experience is aimed at corporate clients, as well as fans and customers who are looking for a special gift for a birthday or anniversary.

The whole experience was scrutinised by award judges, Stadium Experience, which employed a Salon Culinaire chef, who also visited and assessed many matchday experiences at top English Premiership and Championship clubs. 

The club was judged on the hospitality offered to customers, from the initial welcome, the standards of food and beverage, as well as atmosphere and service standards.  

The final voting saw Celtic FC being named the club that offers the best matchday experience.

Celtic's Head of Catering David Stothers said: “To be voted the best in Britain is a magnificent achievement. We are very proud to accept this award, which is testament to all the efforts of our colleagues at Celtic Park. 

“We like to think we offer our supporters and their guests the very best treatment and the very best Celtic experience. Clearly this has been reflected in this award.”

The accolade is great news for Glasgow as the city continues to strive to offer the best customer and visitor experience possible for residents and visitors alike.