Learn from the expert - Five Star Service, One Star Budget!
19 May 2010
We are delighted to announce the first Glasgow Tourism Service Initiative Masterclass since our launch in May 2010, as leading business speaker and best selling author Michael Heppell delivers a morning session focusing on how you can reach five star levels of service on a shoestring budget.
Offering terrific value at £25 & VAT, this half day event on 17 June includes a networking lunch and a copy of Michael’s new book “Five Star Service: How to Create Magic Moments for Your Customers That Will get You Noticed, Remembered and Referred” RRP £12.99.
This event is open to businesses across Scotland, so don’t miss the opportunity to benefit from practical tips given by one of the UK’s leading customer service experts.
To register for the event visit: http://www.registerforevent.co.uk/michaelheppell2010/
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